So you know how sometimes you are just dying to try something, take a risk, just
go for it? That's what Sanctuary is; a gamble on a dream to do something I
would really love and would be more like play than work.
Sanctuary opened in July 2008 and has been evolving and getting better ever
since. I love modern graphic designs, bright prints, anything mid-century, and
cool packaging. I'm a sucker for blogs and can credit many finds to hours spent
online. I am also a huge supporter of the local design community and love
getting to know and work with so many amazing people.
So that's the story: nothing special just a hard workin gal with a dream, endless
amount of energy and a little creative spark!
Our contact information
hanna@shopatsanctuary.com
512-329-0507 (10-6 Mon through Fri Central Time)
3663 Bee Caves Road 4d
Austin, Texas 78746
hanna@shopatsanctuary.com
hanna@shopatsanctuary.com
512-329-0507 (10-6 Mon through Fri Central Time)
3663 Bee Caves Road 4d
Austin, Texas 78746
hanna@shopatsanctuary.com
Shipping & Handling
We offer 7.00 flat shipping rate for anything, shipped anywhere in the contiguous United States. We do not currently ship outside the United States or to Hawaii or Alaska. We ship via USPS Priority Mail. If you provide an email at checkout, we will email you a tracking number.
We strive to get you your order as soon as possible. We process all orders within 1-2 business days, excluding weekends and holidays. Shipments are made Monday through Friday and should arrive 2-3 days from shipping.
Online Store Return Policy: We really want you to love shopping here so please contact us with any problems and you will get a quick response from a real person asap! Please read the policy below before you buy regarding returns and exchanges.
With receipt you may return any undamaged, unworn, or defective merchandise within 14 days of receiving for an exchange or store credit minus the shipping cost.
To exchange an item please contact us. We will ask you to place an order for the item you are exchanging for to prevent the new item from selling out. When the returned item arrives at our warehouse we will issue a full refund for the item( minus shipping cost). Return shipping cost of the original item and shipping cost of the new item is the responsibility of the customer.
Please note requirements for any returns:
*Returns received in worn condition and / or without tags attached will not be refunded. *Please allow a week to process your return. *We do not offer returns to earrings or seasonal items. *We are not responsible for lost items being returned to us so please as for tracking/delivery confirmation.
Please email us to notify us of returns before shipping back to us.
Return Instructions: Please return items with the original packing slip and mark items to be returned and reason for return. The buyer is responsible for ALL shipping & handling fees for all items returned to Sanctuary. We do not refund shipping fees. Returns are usually processed within a week of arrival and may take 1-2 billing cycles for the refund to appear on your statement.
Exchange Instructions: Our stock fluctuates so please call or email us regarding an exchange prior to returning the item. You are responsible for returning the original item to us, however we will happily send the new item out free of charge. We will send you the new item as soon as we receive the original.
Please Ship Returns to: Sanctuary 3663 Bee Caves Road 4d Austin, Texas 78746
We offer 7.00 flat shipping rate for anything, shipped anywhere in the contiguous United States. We do not currently ship outside the United States or to Hawaii or Alaska. We ship via USPS Priority Mail. If you provide an email at checkout, we will email you a tracking number.
We strive to get you your order as soon as possible. We process all orders within 1-2 business days, excluding weekends and holidays. Shipments are made Monday through Friday and should arrive 2-3 days from shipping.
Online Store Return Policy: We really want you to love shopping here so please contact us with any problems and you will get a quick response from a real person asap! Please read the policy below before you buy regarding returns and exchanges.
With receipt you may return any undamaged, unworn, or defective merchandise within 14 days of receiving for an exchange or store credit minus the shipping cost.
To exchange an item please contact us. We will ask you to place an order for the item you are exchanging for to prevent the new item from selling out. When the returned item arrives at our warehouse we will issue a full refund for the item( minus shipping cost). Return shipping cost of the original item and shipping cost of the new item is the responsibility of the customer.
Please note requirements for any returns:
*Returns received in worn condition and / or without tags attached will not be refunded. *Please allow a week to process your return. *We do not offer returns to earrings or seasonal items. *We are not responsible for lost items being returned to us so please as for tracking/delivery confirmation.
Please email us to notify us of returns before shipping back to us.
Return Instructions: Please return items with the original packing slip and mark items to be returned and reason for return. The buyer is responsible for ALL shipping & handling fees for all items returned to Sanctuary. We do not refund shipping fees. Returns are usually processed within a week of arrival and may take 1-2 billing cycles for the refund to appear on your statement.
Exchange Instructions: Our stock fluctuates so please call or email us regarding an exchange prior to returning the item. You are responsible for returning the original item to us, however we will happily send the new item out free of charge. We will send you the new item as soon as we receive the original.
Please Ship Returns to: Sanctuary 3663 Bee Caves Road 4d Austin, Texas 78746
